Experiences
Create a video with Candy AI
We offer video experiences with different starting points. A generated clip can begin with a supported image or a set of scene choices; it is separate from watching a prepared Shorts episode.
Build Your Video uses scene choices
The preset builder asks you to choose a character, action, location and supported partner options. Review the combination and its charge, then use Generate video. Completed results are available through My Generations.
Preset choices describe the requested scene, not a promise that every visual detail will match exactly. Start with a combination you can easily review before creating another clip.
Image-to-video begins with a suitable picture
The image-based workflow animates a supported character image into a short clip. It is useful when you already have a visual starting point you want to continue.
A picture being present in a collection does not mean every conversion option is available for it. Use the conversion control actually offered by the image and check the selected generation cost.
Studio, clips and episodes have different jobs
Candy Studio is a separate movie-creation entry point. Do not assume its editor has the same controls as Build Your Video or that a subscription includes an unlimited production allowance.
For a prepared story, choose Candy Shorts. For an interactive character mode, look at Live Action. A rendered clip is not continuous two-way webcam communication.
Check sound and availability separately
Some generated clips can be silent. Audio availability depends on the video type, character and account, so adding a reference to sound does not guarantee an audio track.
If a tool is unavailable, check the account, chosen character, browser and balance. Save the error or generation details before contacting support, and avoid repeatedly submitting the same paid request while its status is unclear.
Questions and answers
Does Candy AI generate video directly from a prompt?
Our workflows differ. Build Your Video uses supported preset choices, while an image-based conversion begins with a suitable picture. Follow the controls shown by the tool you selected.
Why is my generated video silent?
Sound is not available for every video type or account. Check the clip and browser volume, but do not assume a successful video generation includes an audio track.
Are video generation and Candy Shorts the same purchase?
No. Creating a clip and accessing a prepared story are different actions. Review the access conditions and charge for the action you actually want.
How long can a generated Candy AI video be?
A fixed duration is not guaranteed across our video workflows. If the selected tool shows an output length, use that figure. Otherwise, ask support before paying for a clip that must have a particular duration.