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Trust & safety

Terms of use and account rules

Use Candy AI for adult fictional entertainment with your own account and payment details. Account access, content permissions and paid allowances are different parts of using the service.

Personal accounts and fictional interactions

The service is for personal, non-commercial use. Accounts are non-transferable: do not sell, lend or share credentials. Keep registration details accurate and protect account access.

Characters simulate conversations. Their replies are not real-world commitments, professional advice or personal promises from a performer. Evaluate important information outside the fictional exchange.

Use content within its permissions

Respect age, consent, privacy and ownership restrictions when supplying inputs or using results. Access to an image or character does not automatically authorise redistribution or commercial reuse.

Do not use the service to impersonate someone harmfully, distribute private material or pursue prohibited content. Use the reporting channel for a concern instead of reposting disputed material.

Read the conditions of a paid action

Check the plan term, full payment and renewal before confirming a subscription. Read the cost of a media action separately from the text-chat allowance.

Use cancellation for stopping renewal and the refund process for requesting payment review. Keeping a receipt and confirmation helps identify the action you authorised.

Manage changes through account controls

Use the appropriate setting when you intend to reset a chat, change renewal or delete an account. These actions have different effects, and a character's conversational reply does not perform them.

If access or a payment needs investigation, contact our team with the account and relevant details. Keep passwords, recovery codes and complete payment-card information out of the report.

Questions and answers

Can I share or sell a Candy AI account?

Accounts are non-transferable. Use your own credentials and payment method instead of selling, lending or sharing account access.

Does a character's promise arrange a real meeting?

No. Character exchanges are fictional and do not create a real-world commitment or a personal promise from a performer.

Does downloading an image grant unrestricted reuse rights?

No. A download and a permission to redistribute, impersonate or use material commercially are different things. Content and usage restrictions still apply.