Trust & safety
Terms and policies
Use the policy relevant to the choice you are making: using an account, sharing information, creating content or managing a payment.
Your account and its use
Our account and service conditions describe personal use, credentials and fictional character interactions. They are distinct from the steps for cancelling renewal or removing an account.
Information and content
Read the personal-data information separately from the adult-content rules. A character experience can be private in presentation while still involving service-side processing.
Subscriptions and purchases
Before paying, check the billed total and renewal, not only the monthly equivalent. For a later change, choose the cancellation or refund process that matches what you intend.
Questions for our team
Identify the account, purchase or material involved when contacting us. Include enough detail to locate the issue without sending unnecessary sensitive information.
An answer from a fictional character is not a policy decision, payment confirmation or support response. Use the actual contact channel for those matters.
Questions and answers
Which policy applies to an image request?
Content and consent rules apply to the input and result, while the feature's access and token conditions govern the action. Privacy information explains personal-data processing.
Where should I ask about a payment or policy concern?
Use our support contact with the relevant account and issue. Do not send the question to a character as if its reply could change a subscription or policy.